Programs

The Fair Housing Center of West Michigan provides programs and benefits that meet the needs of and enhance the lives of west Michigan’s citizens. These benefits include education and outreach provided to the housing industry and consumers, enforcement program activities, and an annual luncheon and educational workshop series.

Enforcement:
The FHC conducts investigations and testing of complaints of discrimination. Fair housing groups are essentially the only groups with the capacity to test complaints. Private fair housing organizations process almost 70 percent of the nation’s fair housing complaints. Among its enforcement-oriented activities, the FHC’s top priority is to assist home seekers in the investigation and resolution of complaints of illegal housing discriminations through the use of comparison testing, cooperation with enforcement agencies and litigation. In addition to actual complaints, the Center actively monitors the nature and extent of existing housing discrimination through periodic market surveys. Information obtained is often used as evidence to support independent complaint actions with appropriate authorities. FHC maintains a pool of over 150 testers and dedicated volunteers who assist in fair housing enforcement activities.

Education alone has not been enough to end housing discrimination and enforcement activities continue to serve as the greatest tool for compliance with fair housing laws. During 2004, FHC staff opened 136 cases for investigation and conducted over 500 tests. Consistent with past years, evidence of discrimination was found in over a third of the tests conducted. The FHC works with the claimants to help them pursue their cases administratively and legally. When evidence is found, either the claimant or the FHC pursues the case in court. The goal of litigation and enforcement is to change discriminatory policies and provide education so that it does not happen again.

Education and Outreach:
Currently, the FHC’s education and outreach programs reach hundreds of people with valuable information on their rights and responsibilities under federal, state and local fair housing laws each year. The Center also provides technical advice to state and local governments as to their responsibilities under the relevant laws. The FHC also works with local governments to complete studies required by the U.S. Department of Housing & Urban Development, including but not limited to, Analysis of Impediments. The FHC also works with many partners to identify discriminatory practices under fair housing law and remedies to correct such practices. FHC staff members provide fair housing presentations and seminars to many different organizations and groups in the West Michigan area, reaching over 500 individuals annually. The FHC has trained more than 2,000 sales agents, rental agents, rental property owners and property managers. The Center provides information and referral services to over 1,000 people annually.

The Center educates consumers and community members about how to recognize and report housing discrimination by providing information and referral services to callers with all types of housing related inquiries. Such inquiries are commonly related to issues such as housing subsidies or financial assistance, tenants’ rights, the condition and repair of housing and other landlord-tenant concerns. When callers with non-fair housing inquiries contact they Center, they are given general information about the protections provided by the fair housing laws and are then referred to an appropriate community group, government agency or social service agency.

The FHC works to further fair housing by providing information about compliance with fair housing laws to every organization relative to housing. This large group includes property managers, landlords, mortgage lenders, mortgage brokers, realtors, developers, builders, homeowners’ insurance agents, government offices, city/township planners, commissioners, zoning staff and advertisers. The FHC works with many groups by specifically identifying their fair housing implications based on the role they play in housing, thereby leading to fewer complaints and the reduced likelihood of punitive damages in court. Many run into regulatory barriers that close off markets to them and the FHC is able to help remove them to open up the housing market. One such barrier is the lack of affordable housing outside of the community. Currently, this disparately affects families with children and minorities who are not able to move outside of the city due to financial barriers.

The Center has developed a training seminar exclusively for advertisers and sales staff, helping them understand fair housing and how it can be used as a tool to advance their business not only because it is the right thing to do, but also because it is good for business. The FHC is developing specialized training for other segments of the housing industry. Contact our office for more information or to schedule a training.

Annual Luncheon and Workshop Series
For the last 19 years, the FHC has hosted an annual conference that highlights important issues of housing opportunity by featuring nationally known speakers along with content-rich workshops on a wide variety of fair housing topics. Representatives from private and public housing industries, lenders, government planners, officials and program staff, civil rights/disability rights advocates, community development groups and human service agencies addressed housing-related issues during the luncheon as well as in one of three different half-day workshops.

Find out about our
Annual Fair Housing Luncheon & Workshop Series

20 Hall Street SE, Grand Rapids, MI 49507
Tel: (616) 451-2980, Toll Free: 1-866-389-FAIR
Fax: (616) 451-2657 email:
contact-us@fhcwm.org